Reservations

Tax Rates
Rates are subject to a 7.25% sales tax and 4.57% transient tax. Rates are subject to change without notice. Some restrictions do apply.

Payment Methods
We accept Visa, MasterCard, Discover and American Express only. We do not accept personal checks.

Check-in / Check-out
Check-in time is 4:00 PM
Check-out time is 11:00 AM

Guests will receive check in instructions on the of arrival. 
Earlier check-in and late check-out must be prearranged with Innkeeper and fees may apply. 
We do NOT accept walk-ins. Day of reservations are accepted until 11:00 am.

**International guests can use email and/or "WhatsApp" application to communicate with the innkeeper.

Gift Certificates
Gift certificates cannot be combined with any other discounts or offers.

Occupancy

Room Occupancy
Standard guestrooms: 2 adults only
Family guestrooms: 3/4 adults
The Suite: 4 adults

Additional charges will be applied if this policy is not adhered to. If abused, eviction without refund or alternative lodging will be enforced. IMPORTANT: if actual guest quantities differ from reservation, a minimum $50.00 surcharged will be applied to account. We sincerely appreciate your understanding with this matter.

Reservation Changes
No changes to reservations will be accepted via email (i.e., cancellations, date changes, upgrades, packages, etc.). Please call to make changes.

Discounts
One discount per reservation including but not limited to anniversary, birthday, and multi-night discounts. We also offer discounts for AAA, seniors, and military. These discounts will be applied upon check-in/out per guest request.

B&B Policies

Children
Children (18 and younger) are ONLY allowed to stay in the following rooms: Pineview, Lake Bonneville, and Sundance Suite. Children must be supervised at all times and are not allowed to freely roam the inn. Young infants in diapers must sleep in a pak-n-play and not allowed to sleep in beds.

Pets
To accommodate all of our guests, no pets are allowed.

Smoking
The Snowberry Inn is a non-smoking environment. Smoking is allowed outside 25 ft away from building. Any violations (smoking inside the Inn) will result in a minimum $500.00 restoration fine.

Items stolen / broken / stained
IMPORTANT: Please notify innkeeper if anything gets broken or stained. Credit card on file will possibly be charged in any such cases, including lost or stolen inn property. We please ask that our guests don't use our white guest towels for makeup removal, nose bleeds or spills, etc.  Also, we prefer that guests avoid sleeping on top of comforters or using decorative pillows for personal use as these can become expensive/time consuming to clean. 

Cancellations

Cancellations for any reason are included in this policy. We do not make exceptions for weather, ski conditions, travel problems, personal issues/injuries or any other reason. We hope you understand that cancellations impact us significantly. We guarantee our reservations and never overbook our inn. We strongly suggest you invest in comprehensive Travel Insurance to offset the cost of an unexpected cancellation.

Standard Reservation Cancellation Policy: A 25% deposit (non-refundable) is due at time of booking. The remaining balance is due upon check out. Cancellations made 48 hours prior to arrival date (including no shows) will forfeit entire stay. Check out prior to scheduled departure constitutes a cancellation and is non-refundable. Guests may choose a gift card equal to cancelled reservation value good for 1 year. 

Full Rental Cancellation Policy: A 25% deposit (non-refundable) is due at time of booking. Full rental reservations are taken only by phone. Payment plans are available. Final payment is due 30 days prior to event. No refunds will be made if cancelled within 30 days of event date.  


IMPORTANT: No cancellations will be accepted via email. Please call us at (801) 745-2634 or Toll Free (888) 746-2634.

Privacy Policy

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.