Cancellation Policy:
All fees retained are based on total room rate excluding taxes.
Peak Season: Thanksgiving Week through April 15.
Single Room:
10% retained from initial reservation up to 46 days prior to arrival date.
25% retained if cancelled within 45 to 1 day(s) prior to arrival date.
100% retained if cancelled within 24 hours prior to arrival date.
Peak Season - Group Reservation: Two Rooms or More (includes rooms reserved in individual names within a group).
25% if cancelled from initial reservation date up to 61 days prior to arrival date.
50% if cancelled 60 to 46 days prior to arrival date.
100% if cancelled within 45 days prior to arrival date.
Non-Peak Season April 16 through the Saturday before Thanksgiving week.
Single Room:
10% retained if cancelled within two weeks to 48 hours prior to arrival date.
50% retained if cancelled 24 to 48 hours prior to arrival date.
100% retained if cancelled within 24 hours prior to arrival date.
Non-Peak Season - Group Reservation: Two Rooms or More (includes rooms reserved in individual names within a group).
10% retained if cancelled more than 60 days prior to arrival date.
25% retained if cancelled 46-60 days prior to arrival date.
50% retained if cancelled within 45 days to 72 hours prior to arrival date.
100% retained if cancelled within 72 hours prior to arrival date.
ALL Holiday Weeks or Ski Package Cancellations included in Peak Season Cancellation Policies.
Cancellations for any reason are included in this policy. We do not make exceptions for weather, ski conditions, travel problems, personal issues/injuries or any other reason.
IMPORTANT: No Cancellations accepted via email. Please call us at 801-745-2634 or
Toll Free 888-746-2634.